For the second month in a row you are showing my payment as being late. In December th...

GetHuman-jmddyer's customer service issue with Kubota Credit Corporation from January 2019

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The issue in GetHuman-jmddyer's own words
For the second month in a row you are showing my payment as being late. In December the payment was mailed out on the *th. I was sent a late notice and called immediately to make payment over the phone. Payment not being received was blammed on USPS. After making payment I put stop payment on check. Then on *-*-**** the check was attempted to be cashed by kubota. I called today to ask if everything was ok with my account because I received another letter saying that fees and interest will be added to my account because they were unable to cash check. After speaking to the lady who was absolutely no help at all she informed me there is nothing she can do because the office in Carol stream Illinois is all run by machines and nobody works there so they have no idea when payments will post. My payment for January was sent out on the *th and she said still has not been received or posted for second month in a row. Once again blammed on post office and told I should use online payment. Is there some sort of problem with the payment center in Carol stream that it keeps taking a month to post payments? Should I send my payment somewhere else so that it is processed in a timely manner? Please let me know what can be done to solve these problems with the Carol stream payment center thank you.
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Kubota Credit Corporation

Customer service issue
Reported by GetHuman-jmddyer
Jan 15th, 2019 - 9 mons ago
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GetHuman-jmddyer started working on this issue
Jan 15th 10:59pm