A manager, Sue, at the medina store reissued me $** in kohls cash after it was rung imp...

GetHuman4088847's customer service issue with Kohl's Credit from December 2019

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The issue in GetHuman4088847's own words
A manager, Sue, at the medina store reissued me $** in kohls cash after it was rung improperly for an order and improperly recredited to my account. She "added it to my wallet" in my app, and, despite not being expired, it has disappeared. I have mislaid it because she assured me it was in my app. I need to use it today. Kohls has taken my $**, and I need it reissued for use today. I work for Sony and handle our playstation retailer contracts and will make sure yours are not renegotiated if this isn't fixed.

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Kohl's Credit

Customer service issue
Reported by GetHuman4088847
Dec 13th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 211 others
0 customers following this

Timeline

GetHuman4088847 started working on this issue
Dec 13th, 2019 11:44am

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