I am very disappointed with Kohl's customer Service online. First I am told that my deb...

GetHuman988648's customer service issue with Kohl's Credit from August 2018

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The issue in GetHuman988648's own words
I am very disappointed with Kohl's customer Service online. First I am told that my debit card payment of $** paid on August *, **** did not go thru. Yet the money is gone from my bank account. Today, August * I ordered an item for **.** at the Kiosk. It didn't accept my $** off coupon, nor could they help me with it at checkout. I contacted you per that issue requesting a call back, and never received a call. I find Kohl's difficult to deal with being shuttled from clerk to customer service to online to phone. There is no resolution or response at all. One hand doesn't know what the other is doing in Management. Frankly I feel sorry for the clerk's who are always courteous but have to deal with customers with thier hands tied. Very frustrating.
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Kohl's Credit

Customer service issue
Reported by GetHuman988648
Aug 14th, 2018 - a yr ago
I have an issue with Kohl's Credit too
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Seen by 1 customer so far
Similar issue to 66 others
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Timeline
GetHuman988648 started working on this issue
Aug 14th, 2018 5:48am