Good Morning,*We are having difficulty getting some of our students linking their Khan...

GetHuman1101846's customer service issue with Khan Academy from September 2018

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The issue in GetHuman1101846's own words
Good Morning,*We are having difficulty getting some of our students linking their Khan Academy accounts to College Board. They have a an error message stating: We are not able to connect College Board accounts and pull in tests results and registration for students under **. If you are ** or older, you can either have your parent sign in and change your birthday, or let us know your correct birthdate. These students are ages ** and older. When they attempt to fill anything out they are still unable to connect. Students: Dakota Street* Heaven'le McKenzie* Ja'yla Little* Jimmy Rivera* Joelle Fisher* Leslie Salyers* Megan Davies* Omari Sutherland* Penter Holmes* Rhyen Glenn* Safiyah Juman-Welch*

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Khan Academy

Customer service issue
Reported by GetHuman1101846
Sep 6th, 2018 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 129 others
0 customers following this
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Timeline

GetHuman1101846 started working on this issue
Sep 6th, 2018 11:53am
GetHuman1101846 indicated the issue is not fixed yet.
Sep 9th, 2018 6:53pm
GetHuman1101846 indicated the issue is not fixed yet.
Sep 9th, 2018 6:53pm