Good Morning,*We are having difficulty getting some of our students linking their Khan...

GetHuman1101846's customer service issue with Khan Academy from September 2018

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Help with my Khan Academy issue
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Khan Academy doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1101846 will need to dig through the advice provided by Khan Academy, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1101846 can let us know if they help or not.
The issue in GetHuman1101846's own words
Good Morning,*We are having difficulty getting some of our students linking their Khan Academy accounts to College Board. They have a an error message stating: We are not able to connect College Board accounts and pull in tests results and registration for students under **. If you are ** or older, you can either have your parent sign in and change your birthday, or let us know your correct birthdate. These students are ages ** and older. When they attempt to fill anything out they are still unable to connect. Students: Dakota Street* Heaven'le McKenzie* Ja'yla Little* Jimmy Rivera* Joelle Fisher* Leslie Salyers* Megan Davies* Omari Sutherland* Penter Holmes* Rhyen Glenn* Safiyah Juman-Welch*

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Khan Academy

Customer service issue
Reported by GetHuman1101846
Sep 6th, 2018 - 4 years ago
Fixed
Seen by 18 customers so far
Similar issue to 129 others
0 customers following this
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Timeline

GetHuman1101846 started working on this issue
Sep 6th, 2018 11:53am
GetHuman1101846 indicated the issue is not fixed yet.
Sep 9th, 2018 6:53pm
GetHuman1101846 indicated the issue is not fixed yet.
Sep 9th, 2018 6:53pm

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