Jim Beam Customer Service Issues

My family, the Lieback family, and many of our friends are devoted customers of Dekuyper [redacted] Proof Peppermint Schnapps, consistently purchasing 7-10 bottles weekly for the past four years. We hail from northeast Pennsylvania, primarily buying our schnapps from the Fine Wine and Good Spirits stores in Pittston and Old Forge. Annually, we diligently complete rebate forms in the hopes of receiving the appropriate rebates, as outlined in the instructions. However, to our disappointment, in the past two years, the rebates issued have been a mere fraction of what we are entitled to based on the terms. Despite this, we remain avid consumers of your product, evident from our collective purchases totaling [redacted] bottles in [redacted] alone. We find it puzzling that the rebates do not align with the rules set forth by Dekuyper, and we hope for a resolution that acknowledges our loyalty and support. Warm regards, L.

I have been enjoying Red Stag Black Cherry since [redacted]. Recently, I noticed a shift in the taste, and to my surprise, the proof is now 65% instead of the usual 70%. I'm disappointed by this change and may consider switching to Jack Daniels unless there are improvements made.

Hello, I want to express my gratitude for the wonderful taste and service of Jim Beam. As a loyal customer, I have always enjoyed carrying a bottle of Jim Beam with me over any other brand. It never fails to impress with its consistent quality and presence in the market. I have even recommended it to my friends who have also become fans. Attached is a photo of Jim Beam Bourbon that brings back memories of great times with friends. This picture was taken at a resort near Shillong, where we enjoyed our bourbon by the pool. It captures a moment where my friend is cheersing with his glass. I wanted to share this image to show my appreciation for maintaining such high standards. Thank you, Arpil