I went into Jared in Tyler Texas on Saturday July **st. I am having trouble with one o...
GetHuman908913's customer service issue with Jared - The Galleria of Jewelry from July 2018
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I went into Jared in Tyler Texas on Saturday July **st. I am having trouble with one of the rings that I bought from there. My finger is itching that one of my rings is on. I have * diamond rings from you that I wear all the time but one of them makes my finger break out. I brought it in to have someone look at and I was told to put fingernail polish on the inside of it to make my finger stop itching. We are talking about an **** dollar ring. I was floored first of all that someone would even suggest that. I'm not wearing costume jewelry. I have spent a lot of money with you and always get your warranty plan with all the jewelry I have gotten. I feel like I have been taken and want to take back all the jewelry I have bought from you and go to a different jewelry store and pay half the price if this is the kind of customer service you are going to give. I want something done about this. I bought my ring originally in Nevada when I lived there and they put an allergy coating on my ring and it was fine until now which has been about * years. I asked the Tyler Texas store about it and they had no idea what I was talking about. I asked the worker if he would look at my ring and see if it should be sized but her just kept telling me about the fingernail polish and never looked at my ring. Please get back to me and let me know what can be done. I am not paying for something that I cannot comfortably wear. Also the nearest Jared to me is and hour and a half away and this is what I was told and sent out the door.
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