I am a Food Inspector for the federal Government, and we have about ** Dining Facility...

GetHuman1846462's customer service issue with IHOP Restaurants from December 2018

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The issue in GetHuman1846462's own words
I am a Food Inspector for the federal Government, and we have about ** Dining Facility on the military Base. I inspect food codes, and sanitation. *I took my wife to one of your location after we return from a late flight at ****am on ********** at:*IHOP CULEBRA RD****** Culebra Rd*San Antonio, TX ******(***) ***-******That restaurant is disgusting, and it smell like mold. Customer service was terrible, I order an omelet (Colorado) it was over cook, and I refused to eat it, the meat was cut in large chunks, jalapeno was in whole pieces, cheese was so hard you could not pull it apart. I ask the waiter for hot sauce, and he gave me a large dirty bottle without the top on it (Tabasco) How profession that was. My wife bacon was raw, and cold, it appeared that it was undercooked. Her food was terrible also. I thought food supposed to be *** degree and above serving to customers.*I could not believe what I have experience that night at IHOP from observing all of you guys commercial. I will contact the state, and reach out to someone to have that place inspected, because they are not following the Food Code, and sanitation is terrible. I will never go to another IHOP again, and it only * miles from my house.**v*r

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IHOP Restaurants

Customer service issue
Reported by GetHuman1846462
Dec 28th, 2018 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 146 others
0 customers following this
Items needed
Name on the reservation

Timeline

GetHuman1846462 started working on this issue
Dec 28th, 2018 5:01am
GetHuman1846462 indicated the issue is not fixed yet.
Dec 28th, 2018 11:18am

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