We we're at your American Fork location in Utah and we received beyond poor service. We...

GetHuman831798's customer service issue with IHOP Restaurants from June 2018

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The issue in GetHuman831798's own words
We we're at your American Fork location in Utah and we received beyond poor service. We waited ** minutes to even be seated when it was wasn't busy at all. Our waitress was rude and threw our straws at us then walked around us and even made eye contact a few times as we patiently waited to have our order taken for almost yet another **-** minutes. When we realized she wasn't going to help us, we got up to pay for our three Pepsi's and one glass of water. The whole staff just stared at us, and no one came to the front counter where all four of us we're waiting to pay for our drinks and leave. We left. I'm sorry but we just left! I have never had this poor, rude, lack of service from the moment I stepped in the door, anywhere, EVER!!!!! I just wanted it on record and for someone to see! You can bill us, because we did order drinks after all. So after hearing a response of some sort, which I am anxiously awaiting, I will gladly go back and pay for the drinks we ordered and didn't finish. PLEASE do something about this, please! Thank you very much for your time!

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IHOP Restaurants

Customer service issue
Reported by GetHuman831798
Jun 29th, 2018 - 5 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 42 others
0 customers following this


GetHuman831798 started working on this issue
Jun 29th, 2018 3:34am

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