Before we checked in we were accused of fraud and had the police called on us. We were...
GetHuman1642314's customer service issue with Hyatt Hotels and Resorts from November 2018
8 views | 82 similar | 0 following
Help with my Hyatt Hotels and Resorts issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Hyatt Hotels and Resorts help.
First: share to improve GetHuman1642314's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1642314 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman1642314's own words
Before we checked in we were accused of fraud and had the police called on us. We were sat out on the ground for ** mins while we were searched humiliated and treated like criminals. End result we were cleared of any wrong doing and let go per garden Grove police incident number ( ******** ) Now the second day of reservation security came to my door informing me very rudely walking into my room unannounced barking orders for me to go to front desk at once. At which time I called the front desk and was told the *rd party we booked thru supposedly cancelled? However I haven't been given a straight truth about what's going on as they called the police on me again and I left. I cannot believe what is going on here I am a Hyatt member * (********* ) And now cannot retrieve my belongings when I tried to the hotel called the police on me again so I left this is insain when I call the police they don't know anything and the hotel security Chris tells me he can't tell me anything and hangs up this is unacceptable I'm sick of being hung up on and lied to as to what is going on please help
GetHuman1642314 did not yet indicate what Hyatt Hotels and Resorts should do to make this right.
I have an issue with Hyatt Hotels and Resorts too
How GetHuman1642314 fixed the problem
We are waiting for GetHuman1642314 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!