Serial*GUUGUU***Model* C**G**T**We purchased this Casablanca candelier ceiling fan*ligh...

GetHuman-dstyza's customer service issue with Hunter Fans from July 2018

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The issue in GetHuman-dstyza's own words
Serial*GUUGUU***Model* C**G**T**We purchased this Casablanca candelier ceiling fan*light from our local lighting store which is no longer in business. We have moved to a new home and hung the fan into our new home. Since our new home is a smart home, we need a radio controlled remote and transmitter that could be retrofitted to our fixture. Tech support told our electrician there is nothing to adapt it. For the price we paid for this fan, customer service needs to do something for us. Is it possible to send this fan back to you and have it adjusted so it can operate off a remote control? If not, would Casablanca replace it with a new version that will accept a remote control? What can you do to help us make this fan operational? The hard wired wall switch does not work in our "Smart home", only a remote will suffice. Please contact us.

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Hunter Fans

Customer service issue
Reported by GetHuman-dstyza
Jul 19th, 2018 - 5 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 53 others
0 customers following this


GetHuman-dstyza started working on this issue
Jul 19th, 2018 8:35pm

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