Home Away Vacation Rentals Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Home Away Vacation Rentals customer service, archive #1. It includes a selection of 1 issue(s) reported June 14, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Regarding Reservation ID HA-2DRC1P,
I made my initial payment for a vacation rental on HomeAway in May. Unfortunately, my bank flagged some transactions as fraudulent, including the payment to HomeAway, which led to the payment being reversed. I realized the mistake when I tried to make the second payment and was informed that the first payment had not gone through. After resolving with the bank and having the full amount reinstated on June 8, I am still unable to make the second payment because HomeAway claims they have not received the first payment, which has already been returned to them by the bank.
Reported by GetHuman-taratayl on Khamis, 14 Jun 2018 pukul 21.34
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