I was mailed a * for * offer for HGTV magazine which I renewed on line and entered the...

GetHuman1366104's customer service issue with HGTV Magazine from October 2018

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I was mailed a * for * offer for HGTV magazine which I renewed on line and entered the two addresses of friends to receive the free subscriptions but I got an email saying I did not complete my transaction. My credit card bill shows that I have been charged for the subscription but I have no confirmation that my friends will get their subscriptions. When I try to do it online it is like being in an infinite loop where it says I have paid but I cannot re-enter the gift subscription addresses. Please help. Also I keep getting renewal notices in the mail and on email even though I have paid which is frustrating and makes me rethink if I want o bother re- subscribing again next year.*Thanks for your help
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HGTV Magazine

Customer service issue
Reported by GetHuman1366104
Oct 17th, 2018 - 3 mons ago
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GetHuman1366104 started working on this issue
Oct 17th, 2018 9:10pm
GetHuman1366104 confirmed the issue is fixed. Hooray!
Oct 18th, 2018 10:23pm