On ******** my husband and I visited the Golden corral in Fredericksburg, VA for Thanks...

GetHuman1732338's customer service issue with Golden Corral from December 2018

33 views | 17 similar | 0 following
Help with my Golden Corral issue
First: share to improve GetHuman1732338's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1732338's next move: try the Golden Corral help center.
Golden Corral doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1732338 will want to follow the link below to head to their help center. We will check on GetHuman1732338 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1732338 may need:
Name on the reservation
The issue in GetHuman1732338's own words
On ******** my husband and I visited the Golden corral in Fredericksburg, VA for Thanksgiving. We arrived at *:** not knowing GC closed at *:**. We paid the senior discount just over $**. My husband loves turkey and all the fixings. Me not so much. I opted for tuna salad with crackers. The tuna was rotten. I told the server, she said she would let management know. I looked for beets, there were none. My husband is disabled so I went to get him turkey. I'm standing there staring at it, couldn't believe it was raw. Right down to the breast bone! A black gentleman, a man came over stood by me, he's shaking his head and yells for the worker to remove the turkey as it wasn't cooked. We passed multiple restaurants on the way to GC. I chose GC. So I said I'll go get dessert. There were a total of * desserts on the bar. No bread pudding...what I chose GC for. I asked a woman behind the dessert bar about it. They were out. I had seen coconut cake earlier. The worker begrudgingly got one out. We paid for s full meal but didn't eat $* worth of food. It was a terrible experience. If GC is going to be open on holiday then food should be available until closing. I filled out GC form two times. I put a complaint on Facebook. A woman from GC called me * days ago. Left a message. She was sorry about my visit. She would call me later. * days later, still nothing. I understand workers want to get home to their families and home cooked meal but this was our only meal of the day! GC has shown blatant disregard about this issue! Please have someone contact me regarding this! Check and see if GC doesn't have a black manager there that will verify this!

GetHuman1732338 did not yet indicate what Golden Corral should do to make this right.

How GetHuman1732338 fixed the problem

We are waiting for GetHuman1732338 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Golden Corral's attention and get better help faster. Tap below to get started.
Having Golden Corral issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1732338 fixes it.
This email address isn't valid

Golden Corral

Customer service issue
Reported by GetHuman1732338
Dec 10th, 2018 - 4 years ago
Not resolved
Seen by 33 customers so far
Similar issue to 17 others
0 customers following this


GetHuman1732338 started working on this issue
Dec 10th, 2018 11:16pm