I need to speak to someone from Tapjoy. They are a third party on the Game App, Avakin...

GetHuman-markvec's customer service issue with GetHuman from June 2018

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I need to speak to someone from Tapjoy. They are a third party on the Game App, Avakin Life, and they can be used to make purchased through companies and they are suppose to reward you with rewards within the game you are playing, and in this case the game is called Avakin Life, and I used Tapjoy to make a purchase with the " Dollar Shave Club", and once I did, Tapjoy was suppose to reward me ***,*** Avacoins in the game Avakin Life, and they DID NOT! I have submitted a ticket to customer support, case number ********, my name is Mark Vecchio, and my Google play and Avakin Life registered email address is, *****@***.com. I also messaged Tapjoy on Facebook messenger, Instagram, and their main website email address, and the oy reply I received from them was from their customer support email address, asking me to show them proof I made the purchase with the Dollar shave club, by submitting any email confirmations I had received from dollar shave club. So when I forwarded all * of these emails to the same email address Tapjoy sent me the email from, I received an automated reply stating my emails would not be submitted because the email address I sent the emails to was not a monitored email address! So I went back to the Avakin life support page where I originally filed and submitted the support ticket to, and there is NO WHERE to copy and paste the emails they are asking me for! I even contacted dollar shave club and they act like they don't know anything about this, and I told them I am going to report them as well! This is rediculous. Please help?

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Customer service issue
Reported by GetHuman-markvec
Jun 18th, 2018 - 3 years ago
Not resolved
Seen by 383 customers so far
Similar issue to 87 others
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GetHuman-markvec started working on this issue
Jun 18th, 2018 10:20pm
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