On December ** , **** I paid for brakes an roters on my car. I’ve gone to this center...

GetHuman-mcraigco's customer service issue with Firestone Tire from November 2018

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The issue in GetHuman-mcraigco's own words
On December ** , **** I paid for brakes an roters on my car. I’ve gone to this center for almost twenty years with no complaint . After picking the car up I reported load squeaking when I backed out of a parking space. The manager assured me that was normal on Lexus ... it was really load. Last week I was at another garage looking into an exhsust issue and mentioned the brake issue. He took pictures and is willing to explain what he found. An important piece had been put back upside down and resulted in trashing my brakes and roters... I had to pay to have them replaced. This mechanic is happy to speak to anyone. The manager at your local center on Forest Dr was not very supportive until the mechanic called but he will only reimburse my current invoice and not what I spent in Dec ****. Can you help me?

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Firestone Tire

Customer service issue
Reported by GetHuman-mcraigco
Nov 7th, 2018 - 3 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 5 others
0 customers following this

Timeline

GetHuman-mcraigco started working on this issue
Nov 7th, 2018 7:16pm