I am writing to complain about a parcel I ordered from boohoo which Fastway delivered y...

GetHuman3831794's customer service issue with Fastway Couriers from October 2019

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The issue in GetHuman3831794's own words
I am writing to complain about a parcel I ordered from boohoo which Fastway delivered yesterday I was home at *am waiting in all day for it when in the afternoon I checked the tracking and it said it left it with Num ** at *.**am in my apt and I’m Num ** I got no call of the driver to say that’s where he is leaving it and my neighbor in ** Is gone away to say I’m fuming Is an understatement I want to know why I wasn’t called about my parcel as my phone Num was on it I think it’s wrong to give anyone else my parcel when I never said to do so I have a wedding today with no dress and my neighbor won’t be back until next week !! I want to know can you track down the driver and ask why he never contacted me cause this is very wrong also I want an email address or phone number to lodge a formal complaint as now I am the loss of the shipping money and will have to go through the effort to post it back eventually when I do get it ! My tracking number is RB**********.*Thank you

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Fastway Couriers

Customer service issue
Reported by GetHuman3831794
Oct 26th, 2019 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 64 others
0 customers following this

Timeline

GetHuman3831794 started working on this issue
Oct 26th, 2019 7:07am