Happy **th fastway still has my daughters present

GetHuman-deannec's customer service issue with Fastway Couriers from June 2018

Help with my Fastway Couriers issue
The issue in GetHuman-deannec's own words
Get my daughters present delivered ... Hi purchased $*** worth of hair extensions and products for my daughters **thbday last week ** June next day delivery they said they called was no calling card left I was home at the time then they say package is lost I have been hung up on yelled at spoken to badly getno help from anyone then today I look at tracking number said it was left at door I was home as it's my day offi was here until * Pm all day no one came and I also asked in the phone from first contact do not leave package at door if no one is home I am so dissapointed I'm going to contact the ombudsmen I they will not let me speak to manager team leader I was hung up on * times today the driver hung up on*Me last week I am so angry
My daughters **th is over but fastway still has her *** present ty for that
I want my daughters bday present
I expected way better service for next day delivery * days ago
Have called them ** times to be told be patient and we promise it will be there for your daughters bday watever that's over now still isn't here
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Fastway Couriers

Delivery
Customer service issue
Reported by GetHuman-deannec
Jun 25th, 2018 - 4 mons ago
I have an issue with Fastway Couriers too
Fixed
Seen by 4 customers so far
Similar issue to 4 others
0 customers following this
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Timeline
GetHuman-deannec started working on this issue
Jun 25th 6:20pm
GetHuman-deannec indicated the issue is not fixed yet.
Jun 25th 7:46pm
GetHuman-deannec indicated the issue is not fixed yet.
Jun 25th 7:55pm
GetHuman-deannec indicated the issue is not fixed yet.
Jun 25th 7:59pm
GetHuman-deannec indicated the issue is not fixed yet.
Jun 25th 7:59pm