Before contacting them, items GetHuman-kobebunn may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or BillingAddress
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman-kobebunn's own words
I placed an order for two wvu hoodies over * months ago and still have not received them. They took the $***.** off my card that day and said it would be * to ** days I want my money back and if this dont happen soon I will give this website a bad name on every social media site there is and I have a lot of family that shop through you guys also and they've been getting upset with the service that is being provided.. I ordered these goodies to have as Christmas gifts and I didnt get them and still haven't got them so there for I had to come up with more money for gifts since this company took my money and didnt give me my merchandise in the time they provided and still haven't provided them.... so I just want my money back since I had to get the gifts from a different company that actually cared about the satisfaction of their customers, something you guys should practice... I want a response ASAP by phone ***-***-**** or by email *****@***.com... my name is David bunnell... thank you
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