I have been without full functionality of my account for ** days. I have been unable...

GetHuman1008297's customer service issue with Epic War LLC from August 2018

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The issue in GetHuman1008297's own words
Use commander xp boost to unlock new commander levels ... I have been without full functionality of my account for ** days. I have been unable to use my commander xp boost for much longer than the ** days. Nevertheless I can not use xp boost to unlock new levels for my commander. While it's been a while no one seems to know what the problem is. I've asked for some concession to help me continue the battle while your team figures out the solution to the problem and I have been waiting patiently for a solution. I've offered a suggestion with not even an acknowledgement. Whether it was a good idea or Not??? I've asked for some concession to help me a long the way while your team figures things out, no acknowledgement as well. Please respond to let me know what exactly I can anticipate from MS. I don't think it's unreasonable to expect some give and take especially after ** days of not being able to play the game at its full functionality. I've spent a lot of money over the past several months and shouldn't have to wait this long for something that shouldn't even happen. I have xp and should be able to use them. Looking for a expedited solution. Looking forward to a constructive way forward. I kindly ask as a good will gesture to help defend my base from attacks, that MS gift my account with enough exalted building blueprints, resources and time reduction to advance my base to level **** until a resolution is found. My ticket number is ******** Thank you
Falling behind others every day. Can't really help my alliance.
They could make this right by meeting my request in previous emails
Been playing the game for * plus years and over the last several months have spent a lot of money trying to keep up with the game and other players.
Restarting and deleting and reinstalling app
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Epic War LLC

Mobile Strike
Customer service issue
Reported by GetHuman1008297
Aug 18th, 2018 - a yr ago
I have an issue with Epic War LLC too
Not resolved
Seen by 14 customers so far
Similar issue to 98 others
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Timeline
GetHuman1008297 started working on this issue
Aug 18th, 2018 4:24pm