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Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman829687's own words
I have been charged *.** per month since **** for a second water cooler I never had. After reporting this to the customer service, Douglas Brown of the California department credited back only ** month of the ** month you have been overcharging me. So you still have now wrongfully billed me for ***.** in charges over the past * years. I have been unable to get ahold of a human representative at the corporate office to have the remaining money that was stolen refunded. The astoundingly poor customer service and lack of refund is amazing. You have made a billing mistake in your favor for ***.**, and let your customer loose have a thousand dollars due to your carelessness, and not corrected your failure.
GetHuman829687 did not yet indicate what DS Waters of America Inc. should do to make this right.
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