I have been charged *.** per month since **** for a second water cooler I never had. Af...

GetHuman829687's customer service issue with DS Waters of America Inc. from June 2018

10 views
 | 
3 similar
 | 
0 following
Help me with my issue
First: share to improve GetHuman829687's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman829687's next move: call DS Waters of America Inc..
The best way to get your problem resolved is to tap the button below to start calling DS Waters of America Inc.. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman829687 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman829687's own words
I have been charged *.** per month since **** for a second water cooler I never had. After reporting this to the customer service, Douglas Brown of the California department credited back only ** month of the ** month you have been overcharging me. So you still have now wrongfully billed me for ***.** in charges over the past * years. I have been unable to get ahold of a human representative at the corporate office to have the remaining money that was stolen refunded. The astoundingly poor customer service and lack of refund is amazing. You have made a billing mistake in your favor for ***.**, and let your customer loose have a thousand dollars due to your carelessness, and not corrected your failure.
GetHuman829687 did not yet indicate what DS Waters of America Inc. should do to make this right.
I have an issue with DS Waters of America Inc. too
How GetHuman829687 fixed the problem
We are waiting for GetHuman829687 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DS Waters of America Inc.'s attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman829687 fixes it.
This email address isn't valid

DS Waters of America Inc.

Customer service issue
Reported by GetHuman829687
Jun 28th, 2018 - 10 mons ago
I have an issue with DS Waters of America Inc. too
Not resolved
Seen by 10 customers so far
Similar issue to 3 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman829687 started working on this issue
Jun 28th, 2018 4:17pm