I have dialed the BBVA bank numbers provided. All I want to do is use my BBVA debit car...

GetHuman-mtgiii's customer service issue with Compass Bank from April 2018

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The issue in GetHuman-mtgiii's own words
I have dialed the BBVA bank numbers provided. All I want to do is use my BBVA debit card in COsta Rica one time on vacation . Dialed *********** from CR * Enterprise Car Sales??*International number *********** is disconnected. Dialed *********** for Cust Servc cannot call from outside the USA ... The *-*** * on the back of my debit card gives me a busy signalSo BBVA does not service customers when outside the USA boundaries which means I am closing my account ... the WORST service availability I have ever experienced in the consumer finance biz ... by design I am sure ... none of the contact numbers given by BBVA work outside the USA! ... thats actually what "THE WALL" is for ... to keep the ignorant Americans in and the international problem solver out. I tried to send BBVA a request to call ... of course, I cannot enter a foreign phone number with a country code and * domestic digits and of course, there is no way to write any text to explain this ... it's useless and MUST BE THAT I AM NOT THE TYPE OF CUSTOMER BBVA WANTS ... INFORMED ... INTERNATIONAL and EDUCATED ... Someone from BBVA needs to please call me within ** hours at ***-***-****-**** in Costa Rica so I can use my debit card or I am closing this account within the first week I am home and sharing the arduous cumbersome process of simple using my own money that I store at BBVA! Disgusted! Sincerely, Murray Greer

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Compass Bank

Customer service issue
Reported by GetHuman-mtgiii
Apr 28th, 2018 - 5 years ago
Not resolved
Seen by 45 customers so far
Similar issue to 84 others
0 customers following this
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Account holder name
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Last 4 digits of Social Security number


GetHuman-mtgiii started working on this issue
Apr 28th, 2018 12:59am
GetHuman-mtgiii indicated the issue is not fixed yet.
May 2nd, 2018 7:02pm