I'm not sure if you're understanding my situation. I'm still trying to to get my initial$**.** back from ********** I changed the debit card with the$**.** to a new card and the money didn't get onto my new card.

GetHuman1766953's customer service issue with Check Free from December 2018

Help with my Check Free issue
The issue in GetHuman1766953's own words
Get my money back from ******** ... I'm extremely frustrated with this company. I only wanted to check my score once, and only once. Now my account keeps being withdrawn. I tried to explain to someone to cancel my membership please. I was told that I would be able to get my money back. I have changed my account number for other reasons and explained that also to this company. My old account ends in **** and my new account ends in **** my numbers online end in **** all I want is for your company to put $**.** back.
No one understands
$**.** put back on my card
I've been patient
Yes I called the bank and they said to contact you about the problem.
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Check Free

Customer service issue
Reported by GetHuman1766953
Dec 17th, 2018 - 2 mons ago
I have an issue with Check Free too
Seen by 8 customers so far
Similar issue to 7 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
GetHuman1766953 started working on this issue
Dec 17th, 2018 10:50pm
GetHuman1766953 indicated the issue is not fixed yet.
Dec 18th, 2018 3:21am