I was recently in Mobile Alabama in the Bel Air Mall. I wanted to purchase a $** hoodie...

GetHuman-pkilduff's customer service issue with Champs Sports from November 2018

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The issue in GetHuman-pkilduff's own words
I was recently in Mobile Alabama in the Bel Air Mall. I wanted to purchase a $** hoodie that look like it was a military hoodie. I am ** years old and a Vietnam veteran. When I went to buy the hoodie I asked if there was a discount for senior citizens or veterans. I was told by the woman sales clerk there was a veteran's discount. She asked for evidence that I was a veteran which is okay and I show her on my phone my veterans paperwork and my Massachusetts license. She stated I needed a hard copy to show that I am a veteran. I don't know anybody that carries a hard copy which is why I have a picture on my phone. I was told I would not be offered the veteran discount at which time I ask for a manager and I was not given the chance to speak to anyone. I did not buy the hoodie and told her that I would tell any veteran that would listen to never shop at Champs Sports again. I have always shot there and have taken my kids for years there but I can't believe how I was treated as a Vietnam Veteran by a young girl that had no clue about anything. I am deeply disappointed at Champs for having this kind of rule if it is indeed a rule. I could have bought that but it's just a matter of principle a veteran should not be treated this way.

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Champs Sports

Customer service issue
Reported by GetHuman-pkilduff
Nov 8th, 2018 - 4 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 16 others
0 customers following this


GetHuman-pkilduff started working on this issue
Nov 8th, 2018 1:46am

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