I called last month to explain I was unemployed and asked for financial assistance. I w...

GetHuman1833255's customer service issue with Care Credit from December 2018

13 views | 431 similar | 0 following
Help with my Care Credit issue
Next: our robot will wait on hold for GetHuman1833255 to get a Care Credit rep on the line!
Always use the GetHuman Phone to call Care Credit. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1833255's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1833255 may need:
Social Security Number, Home Address, Name of Account Holder, Phone Number, Email on Account, and Password
The issue in GetHuman1833255's own words
I called last month to explain I was unemployed and asked for financial assistance. I was told I would need to speak to a third party who could offer that for me and was transferred. I spoke to two different people, and both said they couldn’t assist me without accessing my account. They said they needed to gain access from CareCredit and would follow up with a phone call. I never heard back, so I called customer service today. I was sent straight to Collections where I was told a completely different story: If I can’t make minimum payments, call back when I have a job and can make them* until then, my account may go into collections as they is no stopping that. I was offered no attempt at assistance and was consistently told if I didn’t have the minimum, there was nothing to be done. I called in November because I am trying to get ahead of things. Please advise if there is another solution other than my account becoming delinquent and ruining my credit. I’m open to solutions.

GetHuman1833255 did not yet indicate what Care Credit should do to make this right.

How GetHuman1833255 fixed the problem

We are waiting for GetHuman1833255 to fix the problem and share the solution with the rest of us customers.

Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Estoy llamando para saber si puedo obtener un pr*stamoPls. Just call me I don’t want credit card that I applied for
Do you have a customer issue as well?
We can help you get Care Credit's attention and get better help faster. Tap below to get started.
Having Care Credit issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1833255 fixes it.
This email address isn't valid

Care Credit

Customer service issue
Reported by GetHuman1833255
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 431 others
0 customers following this

Timeline

GetHuman1833255 started working on this issue
Dec 26th, 2018 6:08pm

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies