This is my *nd EMAIL to CARDCASH regarding an attempt to purchase a gift card on...

GetHuman-stothemf's customer service issue with Cardcash.com from May 2018

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The issue in GetHuman-stothemf's own words
This is my *nd EMAIL to CARDCASH regarding an attempt to purchase a gift card on ****. They canceled my order reversed the charge and then charged me again. **Hello, Thank you for getting back to me. I am getting a bit frustrated because The Charge of ***.** which was for an order which was cancelled by cardcash and was double charged as well on ***** is still unresolved. This has caused me a great many problems. The two most unacceptable being that due to having to purchase another gift card ( a gift For family) from another site and still being held accountable for a charge that you should be held accountable for I was unable to purchase the gift for my family (PlayStation * usually ***.** discounted to ***.** for a limited time) which i will now be unable to afford because it is beyond my price range at $*** more than anticipated. I would have been able to purchase this if my funds were available yesterday the **rd at ***pm, which would have given cardcash * days to refund my money. So instead my fam’s PlayStation * is sitting in your account. Furthermore tomorrow I have an automated premium coming out of my account which I will be forced to overdraft my account and pay a $** fee for it to be processed. ***.** might not seem like a lot to cardcash but it has caused and is causing me tons of difficulties and heartache over not being able to provide a long anticipated gift for the family. So to sum it up, please return my money. Please I can’t afford the overdraft fee and My bank says they can’t do anything unless I put in a fraud claim. Please get back to me. Thank you. **I have been responded to and told I would get the money returned ASAP. It’s Friday at *:**pm before a long weekend....I really do not believe this will be resolved. **I would like my money returned today, I would like compensation so I can provide the family Father’s Day gift I was unable to due to cardcash’s untimely resolution and if I get an overdraft fee I would only think it fair that they cover that too.
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Cardcash.com

Customer service issue
Reported by GetHuman-stothemf
May 25th, 2018 - 6 mons ago
I have an issue with Cardcash.com too
Fixed
Seen by 7 customers so far
Similar issue to 171 others
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Timeline
GetHuman-stothemf started working on this issue
May 25th 6:43pm
GetHuman-stothemf indicated the issue is not fixed yet.
May 25th 8:00pm
GetHuman-stothemf indicated the issue is not fixed yet.
May 25th 9:29pm
GetHuman-stothemf indicated the issue is not fixed yet.
May 26th 7:47pm