I had a visit with Minute Clinic at the Dow Road, Wilmington NC on ********. My insura...

GetHuman-astraiki's customer service issue with CVS MinuteClinic Patient Support from May 2020

Help me with my issue
First: share to improve GetHuman-astraiki's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-astraiki may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-astraiki's own words
I had a visit with Minute Clinic at the Dow Road, Wilmington NC on ********. My insurance is through Medicare Health Insurance (primary - Medicare) and Emblem Health (secondary). I received a notice from Empire Health that they need a complete itemized claim form from the primary carrier, which would include patient's name, date of birth, diagnosis code, procedure code, date of service, provider's Tax ID Number, name and address, and the place of service for all charges from the primary carrier. I do not have this information, which causes me to think that Minute Clinic did not submit this information to the primary carrier. I would appreciate you checking on this for me. Thank you for your assistance. Robert Astraikis, *** Carolina Sands Drive, Carolina Beach NC, ph. ****-***-****. If you need any further information from me, please feel free to contact me either by phone or by the email listed below. I just tried to contact your company by phone (listed on your help page) and got the message that the number wasn't recognized.

GetHuman-astraiki did not yet indicate what CVS MinuteClinic Patient Support should do to make this right.

How GetHuman-astraiki fixed the problem

We are waiting for GetHuman-astraiki to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get CVS MinuteClinic Patient Support's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

CVS MinuteClinic Patient Support

Customer service issue
Reported by GetHuman-astraiki
May 27th, 2020 - a year ago
Not resolved
Seen by 13 customers so far
Similar issue to 120 others
0 customers following this

Timeline

GetHuman-astraiki started working on this issue
May 27th, 2020 4:45pm