I had a visit with Minute Clinic at the Dow Road, Wilmington NC on ********. My insura...

GetHuman-astraiki's customer service issue with CVS MinuteClinic Patient Support from May 2020

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I had a visit with Minute Clinic at the Dow Road, Wilmington NC on ********. My insurance is through Medicare Health Insurance (primary - Medicare) and Emblem Health (secondary). I received a notice from Empire Health that they need a complete itemized claim form from the primary carrier, which would include patient's name, date of birth, diagnosis code, procedure code, date of service, provider's Tax ID Number, name and address, and the place of service for all charges from the primary carrier. I do not have this information, which causes me to think that Minute Clinic did not submit this information to the primary carrier. I would appreciate you checking on this for me. Thank you for your assistance. Robert Astraikis, *** Carolina Sands Drive, Carolina Beach NC, ph. ****-***-****. If you need any further information from me, please feel free to contact me either by phone or by the email listed below. I just tried to contact your company by phone (listed on your help page) and got the message that the number wasn't recognized.

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CVS MinuteClinic Patient Support

Customer service issue
Reported by GetHuman-astraiki
May 27th, 2020 - a year ago
Not resolved
Seen by 13 customers so far
Similar issue to 120 others
0 customers following this


GetHuman-astraiki started working on this issue
May 27th, 2020 4:45pm