WHILE SHAVING WITH THE BRAUN SERIES * (****S) ELECTRIC SHAVER, THE SHAVER HEAD CAME OFF...

GetHuman-shriners's customer service issue with Braun from June 2018

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The issue in GetHuman-shriners's own words
WHILE SHAVING WITH THE BRAUN SERIES * (****S) ELECTRIC SHAVER, THE SHAVER HEAD CAME OFF ON MY FACE AND NARROWLY MISSED MY EYE. THE SHAVER HEAD FITS SNUGLY ON THE SHAVER BUT APPARENTLY IT'S POSSIBLE FOR THE HEAD TO COME OFF WHILE SHAVING IF TOO MUCH PRESSUIRE IS PLACED ON THE HEAD WHILE SHAVING. I'M VERY HAPPY WITH BRAUN SHAVERS AND I'M ADDRESSING THIS ISSUE SO MAYBE IN THE FUTURE YOU CAN AVOID GETTING SUED BY SOMEONE WHO WASN'T QUITE AS FORTUNATE AS I WAS. COULD HAVE HURT MY EYE BUT DIDN'T THANK GOD.
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Braun

Customer service issue
Reported by GetHuman-shriners
Jun 25th, 2018 - 4 mons ago
I have an issue with Braun too
Fixed
Seen by 3 customers so far
Similar issue to 13 others
0 customers following this
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Timeline
GetHuman-shriners started working on this issue
Jun 25th 4:24pm
GetHuman-shriners indicated the issue is not fixed yet.
Jun 27th 1:27am