Promotion for *% financing for ** months on purchases of $**** or more by getting a cre...

GetHuman-jimsuh's customer service issue with Bernina from March 2021

Help with my Bernina issue
First: share to improve GetHuman-jimsuh's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jimsuh may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-jimsuh's own words
Promotion for *% financing for ** months on purchases of $**** or more by getting a credit card from March **-**. Signed up but wasn't able to purchase anything before deadline due to lack of card information: card number, exp number, cvv, etc. And there was no link after signing up to use my new credit card account, for which while account number was provided, the website wouldn't accept an account number. Could you find a representative that could help me either utilize the account for the above mentioned promotion or if not, canceling my credit card? But first to use the promotion because I had no chance to access the promotion even after getting the credit card. Bernina should allow me to utilize the promotion when I make my first purchase due to not providing me with my card information.

GetHuman-jimsuh did not yet indicate what Bernina should do to make this right.

How GetHuman-jimsuh fixed the problem

We are waiting for GetHuman-jimsuh to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Bernina's attention and get better help faster. Tap below to get started.
Having Bernina issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Bernina

Customer service issue
Reported by GetHuman-jimsuh
Mar 17th, 2021 - 4 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 48 others
0 customers following this

Timeline

GetHuman-jimsuh started working on this issue
Mar 17th 9:42pm
GetHuman-jimsuh confirmed the issue is fixed. Hooray!
Mar 18th 1:01pm
GetHuman-jimsuh indicated the issue is not fixed yet.
Mar 18th 8:02pm
GetHuman-jimsuh indicated the issue is not fixed yet.
Mar 18th 8:05pm