Room was entered buy a non guest when staff allow them access without permission
GetHuman-magerach's customer service issue with Baymont Inn & Suites from June 2018
Help with my Baymont Inn & Suites issue
The issue in GetHuman-magerach's own words
Get all my belongings or compensated for what was taken from my room . Credit my stay ... I rented a room at the Baymont Inn and Suites Provo Utah from June **nd **** to June **th **** I made it to my room registered paid for my stay took an all my luggage I've been brought over my guest who is also staying with me brought in all of her luggage and set for approximately ** minutes shortly after an acquaintance of mine boyfriend called and asked if he could stop by for a minute and get out of the Heat he brought with him his backpack and a small bag me and my guest had a few errands we had to go run my acquaintance boyfriend asked if he could leave his backpack and small bag in the room and go with us I had no problem with that as you might have knowledge of the staff never even seen him or knew he that he was with us while out running our errands we got pulled over me my guest and my acquaintance boyfriend me and my guest was taken to the Utah County Jail and booked we was both books with our hotel cards to enter the room and those were the only two cards that were given my acquaintance boyfriend then went back to the hotel and was let into my room without my permission or my knowledge he then took his backpack along with about $*** or a little more of our belongings I have an itemized list of everything that he had taken and if it wasn't for hotel staff allowing him into our room this never would have happened he was not on the guest list nor was he registered as someone who could stay there .
It's personal stuff and it's my room . The keys that was given * me and my guest was just that * me and my guest. Not * staff * allow ppl * enter a room that is NOT there's
I want * find out who allowed the man in my room without permission and I want all my belongings , including my stay. Compensated
I'm a great customer I book hotels weekly with Wyndham and I being alot of business * this company
Called and asked for management or if any* knew of anything or any* entering my room . The kids acted like it was no big deal and said there was no manager in * a week
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