My girlfriend Samantha Edwards works at Applebee's in Burlington, NJ. She's been workin...

GetHuman1038665's customer service issue with Applebees from August 2018

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The issue in GetHuman1038665's own words
My girlfriend Samantha Edwards works at Applebee's in Burlington, NJ. She's been working there around a month now. She's being bullied by a co-worker named Mercedes. Mercedes is a server the same as Samantha but Mercedes is shown favoritism by the managers and can ultimately do what she pleases. This past Friday after Samantha got off and came home another employee from Applebee's called her and said that she overheard Mercedes telling two managers that Samantha was "stupid" and "fat" and also went so far as to call her a "*****" and the two managers replied with laughter. This is taking place on the floor in front of customers and other employees. When Samantha arrived at **:** this morning she spoke with the manager on duty who told Samantha simply that she didn't believe her. The managers are covering up for Mercedes and not investigating a problem in the workplace, a bullying problem at that. The managers are held accountable for what happens in the restaurant, good or bad. In this situation they are all part of the problem. Multiple employees complain about Mercedes and her constant rudeness and disrespect toward other employees but the managers look the other way. What I know is from this past month, I could only imagine how long this has been going on. This behavior is uncalled for especially in a place of business. This behavior would never go unpunished in any business but since the managers turn a blind eye it will continue.

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Customer service issue
Reported by GetHuman1038665
Aug 26th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 63 others
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GetHuman1038665 started working on this issue
Aug 26th, 2018 4:49pm

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