On August **th at about **pm my friend and I went to the Applebees in Baltimore, Md. on...

GetHuman-memag's customer service issue with Applebees from August 2018

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The issue in GetHuman-memag's own words
On August **th at about **pm my friend and I went to the Applebees in Baltimore, Md. on Reisterstown Rd. in Reisterstown Plaza. We had to sign in on a clipboard and wait to be seated. The wait was about ** minutes because their were not enough servers working. Once we were seated we ordered and waited for our food. We ordered another cup of hot tea and our waitress brought us a plastic glass of hot water and two teams bags. My order was the bourbon children and shrimp with the onions and mushrooms. My onions were burnt and their were no mushrooms in site. We didn't complain then because they were short staffed and we would have had to wait even longer. This was our first visit to that Applebees and it will be our last. It was a Saturday night, their should have been more people working and maybe our experience there would have been better.

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Applebees

Customer service issue
Reported by GetHuman-memag
Aug 18th, 2018 - 3 years ago
Fixed
Seen by 7 customers so far
Similar issue to 60 others
0 customers following this
Items needed
Name on the reservation

Timeline

GetHuman-memag started working on this issue
Aug 18th, 2018 9:14pm
GetHuman-memag indicated the issue is not fixed yet.
Aug 20th, 2018 10:44pm

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