While playing Modern Warfare on Xbox One. I was told to log into my Activision account...

GetHuman-ryanloh's customer service issue with Activision from January 2020

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Email on Account, Username, Password, Game Name, Console, Version Type, and Name of Account Holder
The issue in GetHuman-ryanloh's own words
While playing Modern Warfare on Xbox One. I was told to log into my Activision account. So I tried and it said there was an error. I hopped on my computer and tried logging in and got an incorrect information error. I filled * "forgot password" actions but never received an email to change password. Then I decided to register an account under the same email "Ryan.L*****@***.com" to see if it didn't get deleted for some reason. In conclusion, I made a whole new account with the same email of the account I had before... My xbox account was already linked in this new account some how and now all my progress has been lost (max ranks for both season * and *, multiple camo unlocks, multiple in game store items purchased, stats, battle pass tier *** and cod points). I had * to * total days of play time.

GetHuman-ryanloh did not yet indicate what Activision should do to make this right.

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Activision

Customer service issue
Reported by GetHuman-ryanloh
Jan 29th, 2020 - 10 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 2808 others
0 customers following this

Timeline

GetHuman-ryanloh started working on this issue
Jan 29th 4:29pm
GetHuman-ryanloh indicated the issue is not fixed yet.
Feb 2nd 3:33pm
GetHuman-ryanloh indicated the issue is not fixed yet.
Feb 3rd 5:38pm

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