Please can you give any information on when CTR will be up and running properly in a pr...

GetHuman3212064's customer service issue with Activision from July 2019

Help with my Activision issue
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The issue in GetHuman3212064's own words
Trying to race in a private room with friends. ... Please can you give any information on when CTR will be up and running properly in a private room. It has been very disappointing that paying close $**.** USA dollars I can not play in a private room with my friends. It always says either unjoinable or off line, when I know my friends are there playing. However, I have been able to race just last night with only one of my friends, when other friends tryed to join in, they could not, because on their end it would say I was unjoinable, when indeed I was already in a private room racing with the only one friend who could join in. Could *you please try to inform your gamers when and what is being done to correct this issue ? I have always enjoyed Activision games, and would continued to purchase them, however if in the future it is anything like the issues after weeks from CTR being release, I would have to consider it. This amount of time after the release is unacceptable. I mainly bought the game to play with my friends not matchmaking. I will continue for another week for you to try to have this issue corrected, if not I will have to trade the game in, because I find it does not make my gaming enjoyable. I was so overjoyed to see once again to have a Crash Racing game, but that has very much disappeared.*The only solution I believe that will resolve this issue is from you IT department, and developers. There is no way this can be handled from your customers. Thank You for your time in reading this. The console I am using is the Switch, along with my friends.
You look forward to a game, and disappointed due. to issues.
Make the game CTR playable that a private room for friends can be done.
I have been playing Activision games since they came out. Yes I am a Senior,
No, this is not an isdues that can be corrected by me.
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Activision

Switch console. CTR racing in private room with friends.
Customer service issue
Reported by GetHuman3212064
Jul 8th, 2019 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 2157 others
0 customers following this

Timeline

GetHuman3212064 started working on this issue
Jul 8th, 2019 2:08pm