I recently linked my Amazon prime to Twitch so I could get the Twitch Prime rewards for...

GetHuman3084755's customer service issue with Activision from June 2019

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The issue in GetHuman3084755's own words
I recently linked my Amazon prime to Twitch so I could get the Twitch Prime rewards for Black Ops *. I then linked my Xbox*Call of Duty account to Twitch so I could get the specific BO* rewards. However, when I linked my Xbox account, I noticed it had my first ever gamertag "CraftWar**" as the account name, and I just thought it was displaying my old gamertag because that's when I would have signed up for a Call of Duty account. My gamertag is different now "Cuhraft" and has been for quite some time, years now actually. Nonetheless, the account is still the same, I've simply just changed my gamertag a few times over the years. However, I clicked "Claim Loot" on Twitch Prime and it said my loot was delivered for the month of June. But every time I check Black Ops *, I don't have any of the loot, no free camo, no reserve crates, nothing. I'm thinking it's because I linked my Call of Duty account that displayed my old gamertag, without thinking of unlinking my Xbox and relinking to so my new gamertag would show first. But that really shouldn't matter anyway either, considering like I said I've always played Xbox on ONE account, I've just simply changed my gamertag. Please get back to me, thanks.

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Activision

Customer service issue
Reported by GetHuman3084755
Jun 14th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 2048 others
0 customers following this

Timeline

GetHuman3084755 started working on this issue
Jun 14th, 2019 4:19am

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