I think i am being held back while i play black ops * pc online like i am a half to a q...

GetHuman-cadrecob's customer service issue with Activision from November 2018

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The issue in GetHuman-cadrecob's own words
I think i am being held back while i play black ops * pc online like i am a half to a quarter of a sec behind my team and the enemy team. I shoot someone and empty whole clip into them then they shoot me once or twice and i am dead. I can use any gun in the game and this happens. I mean that any gun does not matter period. I have comcast * gig internet or really *** mbps down and **mbps up it is docsis *.* not true fiber internet only hybrid asymmetrical. I don't know what to do at all. I have called comcast and they say my lines perfect no problems no dropped packets my buffer bloat is A* on dslreports.com. My ping while i play online is ** to ** mbps most of the time. But it seems like i am being neutered on purpose while i play. On my end i am moving around faster than anyone else but when i shoot it is like i am held back....other person shoots i die. When i look at their kill cam they see me first completely different than what i see on my end. I am Nurse of ** yrs i have a very stressful life saving life's and dealing with some really sick people i am ** male. These games help me to de-stress. * yrs ago i used to be called a cheater because i almost won every game. Now i can't win any game because it is like i am being help back on purpose. I have a brand new pc just got it * week ago. **gig ddr* **** ram, ****k intel proc, gtx ****,asrock z*** mobo, ssd HD, windows ** pro and home. I have several gaming pc's in my home and tried it out on all of them it is not my pc's so please don't think it is my computers they are all running fine not hardware or software conflicts and i don't have antivirus software on my pc's except window defender. Please i would really like to know what is going on. I live in jacksonville florida. Am I to far away from the servers or what. I am really really lost. I don't have social media twitter or facebook i don't use any except plain old email. Please don't send me away or try to sweep this under the rug. I really do need help it really does feel like i am being hacked or something.

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Customer service issue
Reported by GetHuman-cadrecob
Nov 13th, 2018 - 3 years ago
Seen by 7 customers so far
Similar issue to 996 others
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GetHuman-cadrecob started working on this issue
Nov 13th, 2018 9:52pm
GetHuman-cadrecob shared this issue with others over email
Nov 13th, 2018 9:52pm
GetHuman-cadrecob indicated the issue is not fixed yet.
Nov 15th, 2018 12:33am
GetHuman-cadrecob indicated the issue is not fixed yet.
Nov 15th, 2018 12:36am