I have been an online player for the Call of Duty franchise since Black Ops *. It is th...

GetHuman1375049's customer service issue with Activision from October 2018

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The issue in GetHuman1375049's own words
I have been an online player for the Call of Duty franchise since Black Ops *. It is the only game I play and the only reason I have a Playstation account. When the Beta was released for Black Ops * , there was absolutely no reason to believe Activision*Treyarch was going to ruin the game within ** hours of day one release. This game and the modes myself and my gaming family play has always been for * players. If any of us had known that the game was going to be ruined we would have safed our money and not bought this game or the season pass. I would like a full refund for my game, the season pass and the hat thought I purchased. In a matter of ** hours you took me and my friends from loving this game to separating groups and making players hate the game. I have personally been asked about this games by more than a dozen C.O.D. players whom have now opted out of buying after being told of what has been done. My gamer tag is "smallblkchevy" and for a period of time last season or Ww* I was in the top *** players in the world. I also reached level **** Prestige if this gives you an idea of my commitment to this game prior to now. Again, I ask for a full refund to include shipping your merchandise back to you or that Activision do their job and fix this garbage. You owe your fans an apology and an immediate fix or a refund. I firmly believe this game was presented falsely and quite frankly opened up Activision to a major joint action lawsuit.
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Activision

Customer service issue
Reported by GetHuman1375049
Oct 19th, 2018 - a mon ago
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GetHuman1375049 started working on this issue
Oct 19th 12:59pm
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Oct 19th 1:00pm