Last month, I ordered a motorized shade from * Day Blinds for $****. I got a text sett...

GetHuman-donmein's Track order issue with 3 Day Blinds Corp. from July 2020

Help with my 3 Day Blinds Corp. issue
The issue in GetHuman-donmein's own words
Last month, I ordered a motorized shade from * Day Blinds for $****. I got a text setting up an installation last Wednesday between * and ** am. When nobody had showed up by **:**, I called the scheduling number. I was told that my installer had called in sick, and they were "working their way down a list" to notify people. How many people would be ahead of a *-** install on a list? Thursday afternoon, I got another text setting up an install for Friday between ** and *. Friday morning, I got a phone call from the Dallas warehouse to inform me they had lost my shade and my install was cancelled. I called my salesman, David Irwin, who promised to address the issue with his district manager. It is now Tuesday morning. I have not heard anything from anyone. I called David Irwin back to get the number of his district manager, April Herman. Ms. Herman is not answering her phone. That's a pretty sorry way to run a business.

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3 Day Blinds Corp.

Track order issue
Reported by GetHuman-donmein
Jul 14th, 2020 - 2 months ago
Fixed
Seen by 3 customers so far
Similar issue to 7 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-donmein started working on this issue
Jul 14th 3:09pm
GetHuman-donmein confirmed the issue is fixed. Hooray!
Jul 15th 1:05pm

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