Can I return or exchange music purchased from Universal Music Group Distribution?

Yes, customers can return or exchange music purchased from Universal Music Group Distribution under certain conditions. If the product is defective or arrives damaged, customers have 14 days from the date of purchase to request a return or exchange. However, if the product is not defective or damaged, returns or exchanges are only accepted in special circumstances, such as duplicate orders or incorrect shipments. To initiate a return or exchange, customers should contact customer support with their order details and reason for return/exchange. They will provide further instructions, including any required documentation or shipment procedures. Universal Music Group Distribution strives to ensure customer satisfaction and will assist in resolving any issues regarding their products.