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Can I return or exchange music purchased from Universal Music Group Distribution?

Asked 2 years ago
Universal Music Group typically has specific policies regarding returns and exchanges for music purchased through their distribution channels. Generally, once a music product is purchased, it may fall under limited return or exchange criteria, which often means that all sales are final, especially for digital downloads and opened physical items like CDs or vinyl records. Exceptions might exist for defective merchandise or particular circumstances, but these are usually addressed on a case-by-case basis. Customers are encouraged to review the return policies outlined on the official Universal Music Group website, as these details can vary by product type and platform of purchase. It is always a good practice to keep the original packaging and receipt, as they may be required for any potential return or exchange process. For further guidance on this matter, interested parties should refer to the relevant section of the current Universal Music Group website for the most accurate and updated information.
Answered Jun 27th 2025

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