VehicleHistory.com Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about VehicleHistory.com customer service, archive #1. It includes a selection of 2 issue(s) reported October 18, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Yesterday, I used my debit card for your service to locate the owner of a VIN number. I expected a charge of only one dollar but was actually charged $18.95. This overdraft is beyond my means, and I feel deceived by the pricing. I never received the service I paid for. I request the charges be reversed, and the service stopped and canceled. My name is Barrett Kane, and this is my email address. The payment was made with my Visa card linked to my PNC bank debit card ending in [redacted] with an expiration date of 9/23.
Reported by GetHuman5379896 on Sunday, October 18, 2020 9:37 PM
I was charged $18.95 for a supposedly free VIN check online. I agreed to pay $1 to proceed, but then saw the $18.95 charge on my account. I expect an immediate refund. I feel misled by the advertising of a free service. I demand my money back promptly.
Reported by GetHuman-cctucker on Saturday, October 31, 2020 3:23 AM
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