Detroit Tigers Customer Service Issues

On May 16th, we attended a Detroit Tigers game at 1:00 p.m. Unfortunately, upon arriving at our handicap accessible seats with our daughter in a wheelchair, we found them taken along with the rest of the handicap area. Despite speaking to the usher and a subsequent usher later on, we were not provided satisfactory options. Eventually, we were able to sit in a new handicap section by the 4th inning after much difficulty. It was disappointing to face such challenges when all we wanted was to enjoy the game as a family. My wife reached out to the Tigers to express our discontent, but we are yet to receive a response. We hope that our feedback helps improve the training and friendliness of the ushers in the future.

Please convey to the minor league tiger team and their manager that their representation of baseball is not acceptable. The excuses made by players like "Hicksy," "Jonesy," "Stewy," "Miggy," "Dixie," "Boydy," and "Greenie," including those from Gardenhire, are uninspiring and disrespectful to fans. As professionals, they should demonstrate better performance, strategic plays, and avoid being overly predictable. Their focus should be on the game, not on snacks and lack of discipline. Celebrations in the dugout seem unnecessary, and the TV announcers appear hesitant to criticize poor performances. Excuses about being young and learning are unconvincing. We are disappointed and will no longer support lackluster baseball.

I am a season ticket holder named Paul. I am attempting to contact Brandon, my sales representative, but haven't had much luck. I am interested in receiving Lou Whitaker replica jerseys at the game this Sunday. I am unsure why season ticket holders are not automatically given these items. I feel frustrated as I have seen other representatives engaging with fans in my section, whereas I have not met mine. My family and I have spent over $5,[redacted] on tickets, attending each game with a group of four, totaling another $[redacted] to $[redacted] per game. I hope to receive the shirts and feel that for the amount I have invested, I should receive the same benefits as those attending only one game a year. I am considering becoming a Cleveland Guardians fan if this issue is not addressed. Thank you for understanding.

Hello, my name is Brian Soloway. To keep this story brief, I want to share a special memory. My father and I share a deep love for baseball and the Detroit Tigers. A significant moment for us was witnessing Don Wert's winning RBI single in September [redacted]. As my father's health is fragile, we plan to attend what might be our final game together on July 23rd. Despite a past incident where I caught a ball and got injured in the process, the memory is priceless to us. It would mean the world to my father if Miguel could sign that ball. We hold onto these memories dear and have no intention of selling the ball. We are dedicated fans with a long history with the Tigers. Thank you for the cherished moments shared with my dad over the years.