ConAgra Foods, Inc. Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about ConAgra Foods, Inc. customer service, archive #1. It includes a selection of 17 issue(s) reported September 19, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am a 55-year-old fan of Van Camp Pork & Beans for over 45 years. Recently, I bought 5 cans from a Wal-Mart in Atlanta, GA. When I opened one can, it was mostly "bean juice" with very few beans. Despite feeling nauseous after eating them, I bought more cans, and I suspect I have another similarly poor quality can based on the sound. Wal-Mart was unhelpful, so I am reaching out here before taking further action. Thanks.
Reported by GetHuman1167700 on Wednesday, September 19, 2018 8:30 PM
I am a devoted fan of Van Camp Pork & Beans for many years. I recently bought a batch from Walmart in Atlanta, GA, and unfortunately, one can was mostly "bean juice" with very few beans, which made me feel nauseous after eating them. I encountered the same issue with another can I purchased. Walmart was unresponsive, so I am reaching out to address this problem.
Reported by GetHuman1167700 on Wednesday, September 19, 2018 8:33 PM
I work as a ConAgra Brands employee at the Troy Ohio plant, and I have concerns about how our safety is being compromised in the Packaging department of building 2. Here are specific incidents I have observed: 1. Working two lines on one cutter station poses a safety risk. Although HR acknowledged the issue, it was not addressed properly, with the HR employee deflecting responsibility. 2. Employees feeling unsafe on the Drake position are not taken seriously, even when providing doctor's notes, which undermines their safety concerns. 3. A lead rushed me to lift heavy objects above my head, disregarding safety precautions. 4. The Trolley Wash position involves lifting heavy items in an unsafe manner, leading to serious injuries that persist due to lack of action on management's part. These instances demonstrate a pattern of prioritizing production over employee safety by the management team at ConAgra Brands in Troy Ohio, despite being aware of the risks. This disregard for safety needs to be rectified promptly to prevent further harm to employees. Thank you.
Reported by GetHuman1173347 on Thursday, September 20, 2018 10:12 PM
Dear Marie Callender's Brand Team, It appears that you have become the new owners of the Marie Callender brand of dinners since mid-Summer [redacted]. In my opinion, the food shelves in the Delran-Cinnaminson-Medford-Lemola area of NJ are lacking many popular dinner options like Herb Roasted Chicken and Golden Battered Fish, which have not been available for some time. The shelves still bear the markings for these dinners, but they remain empty. I am curious to understand why you have reduced or removed several delicious Marie Callender dinners and substituted them with new, less appetizing options like bowls, which often come with less food at a higher price. It is disappointing to see a once beloved brand change in this manner. Can you please explain the reasoning behind these changes?
Reported by GetHuman1373736 on Friday, October 19, 2018 2:44 AM
I bought Reddi Whip Almond, but it was challenging to dispense the cream. The ejector tip stopped working after the second use, even though there was still half a can left. This problem occurred with both cans I purchased. Being gluten and dairy-free, I attempted another can thinking the first was a fluke, but the issue persisted. I wanted to return the product, but I lost the receipt. Could you reimburse me for the two cans, even though I didn't try to return the first one?
Reported by GetHuman-griccard on Wednesday, January 9, 2019 8:36 PM
I bought two Marie Callendars frozen chicken pot pies from Save a lot on Saturday, February 2, [redacted], around 1:00 PM. When I opened the first one the same day and started eating, I found yellow/green or pale white rice-shaped critters inside the pie. It made me feel as if something was chewing on my tongue. I experienced a warm body temperature, severe skin breakouts on my throat and neck, a swollen tongue, and stomach pains after consuming the pie. I even vomited blood and everything I had eaten, leading to hospitalization. When I contacted the customer service, I got disconnected and faced unhelpful responses. Despite multiple follow-up calls, my concerns remain unaddressed, and I continue to feel unwell. The second pot pie showed the same issue with the critters inside despite having the same expiration date. This is a serious issue that needs attention.
Reported by GetHuman-remijone on Wednesday, February 27, 2019 2:03 PM
I have been enjoying the Healthy Choice Cafe Steamers, particularly the balsamic chicken margarita, on a daily basis for a few weeks now. They have become my go-to dinner option. Recently, I found them on sale for fifty cents less than I usually pay, so I bought ten of them. However, when I cooked one as usual, it didn't turn out right - the texture was off and it tasted gross compared to what I am used to. I checked the box to ensure it was the same product, and it was. The only difference was where I purchased them. Even though I was disappointed, I am not giving up on them because I truly enjoy these meals. Any insight into why this one tasted so different would be greatly appreciated.
Reported by GetHuman-kimgonye on Monday, March 18, 2019 12:38 AM
Subject: Issue with Angie's BOOMCHICKAPOP Sea Salt Microwave Popcorn Dear Conagra, I am writing to express my dissatisfaction with the handling of my recent complaint. In mid-March, I purchased a box of Angie's BOOMCHICKAPOP Sea Salt Microwave Popcorn, only to find that three out of the four packs did not pop. I promptly reported this issue on your website seeking either a refund or a replacement. After waiting for over a month, I finally received a coupon as compensation, which I find inadequate given the $2.62 loss I incurred. The delayed and insufficient response to my complaint has left me feeling undervalued as a customer. I am disappointed by your customer care department's lackluster handling of this situation. I urge you to reconsider the compensation provided and rectify this matter promptly. Customer satisfaction should be a top priority, and I hope you will address this issue to uphold the quality and integrity of your products. Sincerely, Derek O.
Reported by GetHuman2929457 on Wednesday, May 15, 2019 8:29 PM
Dear Customer Service, I would like to express my disappointment with Blue Bonnet Margarine. My family and I have been loyal customers for many years, but the recent changes in the product have left us unsatisfied. The margarine takes a long time to melt and leaves a taste on the tongue that resembles lard. We are in search of a margarine that tastes closer to the previous formula. I had to resort to using an older version of the product, and the difference was noticeable. Please consider reverting to the original recipe that we have come to depend on for so long. The recent changes are not up to the standard we have grown accustomed to. Thank you for your attention to this matter. Sincerely, A Concerned Customer
Reported by GetHuman-beenbles on Monday, September 2, 2019 10:24 PM
I have always bought Jiffy Pop Popcorn in the past, but the last 4 containers have opened during cooking, causing a mess in my kitchen. The popped pieces turned into little "fireballs" and I am getting frustrated. I switched to Jiffy Pop because it's meant to be better, but this never happened when I was a child. Do products always have to be made cheaply now? I want my $1.48 x 4 = $5.92 refunded. Would you tolerate such a mess in your kitchen? I'm exhausted by the lack of quality in products nowadays. Thank you for listening to my complaint on this Monday morning.
Reported by GetHuman3558592 on Monday, September 9, 2019 2:50 PM
I believe your Simply Ground Honey Roast Peanut Butter is exceptional compared to others in the market. Unfortunately, I have been unable to find it in any stores in Southern California. I am willing to pay $11 for a 15oz. jar online, but I would prefer to purchase it in person. If you could provide me with information on any retailers in Orange County that carry your product, I would greatly appreciate it. Thank you, Tom Wittman.
Reported by GetHuman4106955 on Monday, December 16, 2019 9:36 PM
Today, an incident occurred at the Quincy, MI plant where Matt S., a maintenance boss, was fired by Matt Singleton. This action was accompanied by a confrontation with Eddie involving profanity and disrespect. The behavior exhibited by Matt Singleton is concerning not just in this particular event but also warrants a broader investigation into the management practices at the plant. There appears to be a significant disconnect between the management team and the hourly employees, leading to a lack of communication and dehumanization of the hourly workers. It is crucial for these issues to be addressed promptly and for a more respectful and inclusive work environment to be fostered at the Quincy, Michigan plant.
Reported by GetHuman-maydv on Friday, December 20, 2019 8:31 PM
While enjoying Marie Callendar's Salisbury Steak, I encountered an unexpected and unpleasant surprise. While chewing the meat, I discovered a hard object that resembled a bone or tooth, which did not belong to me. After contacting Marie Callendar's, I learned that Con Agra Foods Inc. was the manufacturer. Unfortunately, my attempts to reach customer service via email were unsuccessful, and the phone number provided only led me to security. This experience has left me feeling disappointed in the brand and the individuals responsible for food inspection. I believe a thorough health inspection is necessary to prevent such incidents from occurring in the future. A full refund would be greatly appreciated to address this issue.
Reported by GetHuman-callansc on Thursday, April 2, 2020 1:01 PM
The ConAgra facility on 81st Street in Milwaukee is currently hiring through staffing agencies, but many of these agencies seem to be hiring without proper consideration. This has resulted in issues impacting production and the dedicated employees. There are individuals at the site visibly under the influence of drugs as well as workers with active warrants. While I appreciate my job at ConAgra, the quality of staff being hired is concerning. On my second day, a coworker even fell asleep on the line, posing a safety risk. Due to the inefficiency of some workers, I quickly had to learn multiple roles. Production appears smooth when management is actively present on the floor, as some supervisors turn a blind eye to inappropriate relationships causing disruptions. These issues need to be addressed, starting with a revision of the staffing agency process.
Reported by GetHuman6308441 on Thursday, July 8, 2021 2:07 PM
I spent $9.47 on a box of Slim Jims that turned out sour and inedible. The company sent me a coupon for $2.00 off, which I find insulting. I won't be buying from them again and I intend to let others know about their poor customer service. I expressed my disappointment in an email to customer service as they expect me to pay $18.00 in total for a $10.00 product, claiming that's their policy. It seems like a rip-off. They offer only a fraction of the cost as reimbursement for a bad product. It doesn't make any sense. Why should I pay $19.00 to enjoy a $10.00 box of Slim Jims when they value it at only $2.00? Bogus
Reported by GetHuman-mymomma on Friday, September 23, 2022 2:06 PM
I purchased 2 banquet sweet and sour chicken dinners at Ruler Foods in St. Louis, MO, on September 5. When I attempted to enjoy one yesterday, I realized the nuggets were just breading with no chicken inside. This was consistent across all 5 nuggets in the meal. I am disappointed and seek a refund for this misleading purchase. How can I go about getting my money back for this unsatisfactory product?
Reported by GetHuman-scaramoo on Wednesday, September 13, 2023 8:18 PM
I have a vested pension from my time at Abbott's Dairies, which was owned by Fairmont Foods Inc. I've been informed that Conagra now owns the business. I worked there from [redacted] to [redacted], and I know I have a pension that should be available to me. I've tried reaching out through various channels without success. I'm not in a union, I was a salaried employee. I would greatly appreciate any assistance you can provide in helping me collect my pension. Thank you.
Reported by GetHuman8648556 on Wednesday, October 4, 2023 6:46 PM

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