Cardcash.com Customer Service Issues

This is my second email to CARDCASH regarding a recent issue with a gift card purchase on 5/19. Hello, I appreciate your response, but I remain frustrated by the unresolved charge of $[redacted].91 for an order that was cancelled by CARDCASH and then double charged on 05/19. This situation has caused me significant inconvenience. I had to buy another gift card from a different site for family, missing out on a discounted PlayStation 4 that I had initially planned to purchase. Due to the delayed refund, I now face financial strain, including potential overdraft fees. I kindly request the prompt return of my money to avoid further complications. Your assistance is greatly appreciated. Despite assurances of a swift resolution, as it is Friday afternoon before a long weekend, I remain skeptical of a quick resolution. I urge for the return of my funds today and seek compensation for the inconvenience caused by CARDCASH's delays. If I incur any overdraft fees, I believe it is only fair that CARDCASH covers those as well. Thank you for your attention to this matter.

I'd like to inquire about why I am being classified as high risk. I haven't utilized the Men's Warehouse gift card and the remaining balance can be verified easily. My details, including name and address, align with my longstanding business account with PayPal dating back almost ten years. At 51 years old, I am supporting a family of five, including my three children and my wife who is battling stage 3 melanoma. Our immediate needs such as food and household items, which are accessible on Amazon, take precedence over purchasing new clothing. I kindly request a reassessment of my transaction. Should you require any further assistance, please feel free to contact me at [redacted]. I encountered an issue during my initial order attempt where my PayPal MasterCard was flagged and the dollar authorization was declined. Subsequent to contacting them, the flag was removed and the transaction proceeded smoothly. Thank you, Brooks

I tried to sell a gift card on card2card.com and received a high-risk notification, leading to my transaction being declined. After speaking with a representative who mentioned an auto-generated flag without providing further details, I inquired about my personal information. Although they claimed not to have accessed my details as the transaction didn't proceed, I noticed a $1 debit from my PayPal account today. I request cardcash.com to refund the dollar and provide clarification on why I was labeled high risk.

I recently signed up on CardCash to sell two gift cards. During the verification process, they requested a debit card for a $1.00 authentication fee. However, I encountered issues where it kept indicating my cards were invalid, prompting me to try using another one. I noticed that I was charged $1.00 each time I attempted with a new card, which was frustrating. My only active bank card, ending in [redacted], belongs to my overdrawn TD account. Despite being informed that it wouldn't be charged, I was surprised to see the verification charge on that card. I’m unsure why I couldn’t be verified with my TD card since it was for identification only. I'm seeking guidance on how to proceed with the gift card sales using my TD card, and if not possible, I would appreciate a refund of the $5.00 charged. The transaction occurred on 11/29/19 at 10 pm. My name is Sean Kimball, and the email linked to my account is [redacted] Thank you for your assistance.

I inquired about selling a gift card on your website and followed the directions given. However, I have been charged $1 on two separate transactions by your company for no reason at all. It seems like false advertising. Please refund my money to my account immediately.

There appears to be an unauthorized withdrawal of funds from my Walmart Money Card account by your website. I had no prior knowledge or engagement with your platform until my attempted purchase was declined, prompting me to check my card app. Shockingly, all my funds were depleted, rendering me unable to pay rent for my son and me, both of us reliant on bi-weekly payments. I have immediately involved my attorney, investigating the matter, and will notify the police too. It is imperative that you return the unlawfully taken funds promptly. I have never made any purchases from your site and will never do so in the future. Your actions are criminal, and I intend to pursue legal action to the fullest extent. This is my final warning to return the full amount to avoid legal consequences and ensure my family's housing security.

Good morning! My name is Megan N. Pena, and I recently became a first-time customer. My first order went smoothly, and I received the money for the gift cards I sold within 4 to 5 hours in my PayPal account. However, my second order from last night (order number [redacted]) is still being verified this morning, causing me a bit of stress as I was expecting a quicker turnaround time based on my previous experience. Additionally, I encountered an issue with selling a Carter's card, where multiple $1 charges have been authorized but are still pending. I would greatly appreciate your assistance in expediting my current order and resolving the issue with the excess charges for the Carter's card. Thank you for your help in advance.

I attempted to sell my cards, and the $1 verification process has charged my card three times. Each time I try to proceed, it says the card is declined, requesting I use another one. I am reluctant to provide another card with more funds. It seems dubious to me. I fear they might be attempting to gather card and bank details, withdrawing $1 multiple times, having the gift card information in advance. The transaction seems to fail on their end but goes through, leading to losing money from the gift cards and the repeated $1 verifications. I am owed $[redacted].50 for the cards and need the $3 hold on my account released promptly; otherwise, I will involve my lawyer to seek reimbursement along with additional compensation.