The following are issues that customers reported to GetHuman about Berkshire Hathaway customer service, archive #1. It includes a selection of 20 issue(s) reported July 18, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
A while back, I bought a Kirby vacuum but found out that some parts were missing soon after purchase. I tried contacting the given number numerous times, but no one showed up to pick it up. I then informed Preferred Credit about the issue, and although they tried to reach the distributor, they couldn't. Even after I requested for them to send someone to collect the incomplete vacuum, they were unable to assist. Consequently, I had to switch the payment to a debit card and settled the amount. My credit check was done, and I was cleared to buy a home. However, a recent credit check was conducted, and my closing date is approaching. If this matter isn't resolved, I risk losing everything and facing homelessness. My earnest money will be forfeited, and I might lose the current house as well. I am running out of time, and any help to remove this negative mark from my credit would be greatly appreciated. Please reach out soon as the situation is urgent. Thank you.
Reported by GetHuman-missreds on среда, 18 июля 2018 г., 2:40
The smart meter rollout conducted by Pacific Power in Siskiyou County, Northern California, and Oregon has encountered significant issues. Concerns about transparency, consent, and misinformation have led to fear and distrust among customers towards Pacific Power and its parent company, Berkshire Hathaway. Customers are calling for intervention to halt the rollout until rates are established by the CPUC. Additionally, there are worries about the chosen product, the Aclara I210C, due to concerns raised by an expert electrical engineer regarding its lack of surge protection and grounding. The community is worried about potential health risks and fire dangers, especially given the forest location in Mount Shasta. There are requests for Pacific Power to engage in dialogue and consider alternative meter options, as well as to address these pressing issues to avoid further public relations challenges.
Reported by GetHuman957271 on понедельник, 6 августа 2018 г., 15:03
Dear Omaha Office,
Approximately two weeks ago, I dispatched a package containing Israeli snacks to your establishment. The box contains various cookies, crackers, chicory coffee, and cinnamon tea. The delivery was made on Thursday, November 1, [redacted]. Along with the snacks, I enclosed a letter proposing a bi-weekly delivery of these treats to your staff for the nominal fee of $50,[redacted]. In the letter, I shared my bank account details for convenient wire transfers and also provided my contact number: [redacted]-55-[redacted]. I, Steven Lester from Tiberias, Israel, aim to offer these unique snacks because of the high mailing costs and the exclusivity of these items not found locally. This endeavor is my attempt to sustain a livelihood. I believe the staff will appreciate the snacks and hope Warren will endorse this proposal. Please communicate your decision to me at your earliest convenience.
Sincerely,
Steven Lester
Rehov Shimon Dahan 11/8
P.O.Box [redacted]
Tiberias, Israel
Reported by GetHuman-leste on среда, 7 ноября 2018 г., 20:28
Добрый день, Berkshire Hathaway. Меня зовут Александр, мне уже 50 лет. С работы пришлось уволиться после полумесяца на больничном. Прошло больше месяца, как я не работаю. Моя сестра, инвалид 2 группы, тоже не работает. В моем возрасте трудно найти работу, но нужно платить по счетам, это 30,[redacted] долларов США. Ваша помощь нам очень нужна, чтобы не остаться на улице. Я узнал о вашей благотворительности в интернете и обратился во многие места, но везде молчат. Надеюсь, что вы сможете нам немного помочь. Пусть вам бог даст здоровья. (Реквизиты карты удалены).
Reported by GetHuman2422536 on суббота, 9 марта 2019 г., 7:19
I have a friend who owns shares in both Berkshire Hathaway Class A (Berk A) and Class B (Berk B) but is having trouble accessing his account. He receives a yearly Berkshire report but doesn't know the name of his brokerage firm. He is looking for ideas on how to track down his brokerage account. His name is Eugene T. Verin, and I have his Social Security number and account information from his voting instructions ([redacted]3 and [redacted]4). I understand privacy limitations prevent sharing specific details, but any guidance on locating his account would be appreciated. My contact information is provided, and his email is [redacted], with phone number [redacted]. Thank you for your assistance. - Bill Shumway.
Reported by GetHuman-wmshumw on понедельник, 1 апреля 2019 г., 22:28
Hello,
I am André Langlois from Toronto, Canada. I recently received an email and I am unsure about its authenticity. Please see the message below. I appreciate any insights you may have.
EMAIL RECEIVED
From: Mr. Warren E Buffett <[redacted]>
Sent: April 28, [redacted] 4:42 PM
To: Recipients
Subject: Donation To YOU From Warren Buffett,
Hi,
I am Mr. Warren E. Buffett, a successful American investor and philanthropist. I believe in giving back to society and have chosen to donate {$2,[redacted],[redacted].00} to randomly selected individuals worldwide. If you have received this email, consider yourself lucky. Your email address was picked at random online. Please respond to confirm your email address validity. ([redacted]) Email me
Thank you for considering our offer. You can verify my identity by searching my name: Warren Buffett.
Best wishes,
Mr. Warren E. Buffett
Reported by GetHuman2833345 on понедельник, 29 апреля 2019 г., 22:25
I'm experiencing an issue with Geico, my insurance provider for the past three years. Recently, I was involved in an accident that I firmly believe was not my responsibility. Despite my willingness to admit fault, an arbitrator ruled against me. I am disappointed in Geico for what I perceive as a lack of adequate representation. It is crucial for individuals to have all the necessary evidence, including camera footage, to make informed decisions. I urge Geico to be more thorough in their investigations and not overlook crucial details such as video evidence from the scene. It is vital that insurance companies diligently advocate for their policyholders in cases like mine. I initially trusted Geico to do so, but I now feel let down.
Reported by GetHuman-icyford on воскресенье, 27 октября 2019 г., 3:00
Dear community members,
I am reaching out for assistance with my current situation. I have faced significant challenges, including disability, cancer diagnosis, and the loss of my husband. I have been struggling to reinstate my disability benefits and face multiple health issues that prevent me from working. As my survivors benefits will be ending soon, I am worried about being able to afford my home and vehicle payments. Any help or guidance would be greatly appreciated. Thank you for your support and blessings to all.
Reported by GetHuman-maeyvonn on четверг, 2 января 2020 г., 8:02
After working as a carrier for 3 years at this company in Lynchburg, VA, I needed my contract end date to apply for a district manager position. Unfortunately, I faced challenges trying to communicate with the office staff who were unresponsive to my requests for information. Despite my efforts to improve communication, I ultimately decided not to renew my contract due to management changes and difficulties obtaining necessary supplies like customer lists and route information in a timely manner. I had to wait until my last week for some of this crucial information, and my requests for a final bill have been ignored. I have been met with resistance when asking for a meeting to address customer complaints. It has been frustrating to navigate these issues, especially when I've observed other carriers facing similar challenges in advancing within the company. I hope to escalate my concerns to a higher authority than Frank Lane, as I believe there are systemic issues affecting both carriers and customers that need to be addressed promptly.
Reported by GetHuman4382604 on пятница, 21 февраля 2020 г., 13:35
Hello, my name is Jeferson, I am 21 years old, and I am Colombian. Two years ago, I had an accident where I lost three teeth, and three more are broken. I have not had the money to fix my teeth as I come from a low-income background. At the age of 7, my mom passed away, and since then, I have been alone with my twin sister. We have had a very tough life, and now we live with an uncle who only helps us with accommodation and barely with food. I play soccer and I am very good at it, but I have not been able to train for three months because I am not being fed properly. I want to continue playing soccer and maybe start a small business to help my sister as well. Thank you for listening.
I am the real Jeferson and I am not being scammed. I am just a young man looking for help. Despite life's challenges, I always try to move forward and stay away from trouble. I believe in fighting, crying, suffering, and being brave.
WhatsApp: (57)[redacted]
Gmail: [redacted]
Thank you from the bottom of my heart for listening.
Reported by GetHuman-andulcej on понедельник, 24 февраля 2020 г., 1:28
Hello, I am Jeferson, 21 years old from Colombia. Two years ago, I had an accident resulting in the loss of three teeth with three more split. Due to financial constraints, I have not been able to fix my teeth. I come from a difficult background where my mother passed away when I was 7, leaving me and my twin sister to navigate life on our own. We currently live with an uncle who provides limited support. I am passionate about soccer but have been unable to train for three months due to inadequate nutrition. I am reaching out for assistance to fix my teeth and potentially start a small business to support myself and my sister. I believe in perseverance and am determined to overcome life's hardships. Thank you for hearing me out. You can contact me at (57) [redacted] or [redacted] Thank you sincerely.
Reported by GetHuman-andulcej on понедельник, 24 февраля 2020 г., 1:55
Hello, I am Jeferson, a 21-year-old Colombian. Two years ago, I had an accident where I lost three teeth and three more are broken. I haven't had the money to fix my teeth because I come from a low-income family. At the age of 7, my mother passed away, leaving me and my twin sister to fend for ourselves in a tough life. Currently, we are living with an uncle who only provides us with a place to stay and barely enough food. I had to stop playing soccer for three months as I wasn't being properly fed, which affected my health. I want to keep training as football means a lot to me. In December, I have no new clothes or shoes, which pains me. I seek help to start a small business to support my sister, play soccer, and improve our situation. Thank you for listening. Contact me at (57)[redacted] or [redacted] Thank you from the bottom of my heart.
Reported by GetHuman4399432 on среда, 26 февраля 2020 г., 17:14
Hello, my name is Jefferson. Two years ago, I had an accident resulting in the loss of three teeth and damage to three more. Due to financial constraints, I have been unable to afford the necessary dental treatment. Since my mother passed away when I was seven, my twin sister and I have faced numerous challenges. We now live with our uncle, who provides us with shelter and little else. I have been unable to train for soccer for three months due to a lack of proper nutrition. Despite pushing myself to the limit during practice, I eventually had to stop due to health issues. As December approaches, my sister and I are in need of basic necessities such as clothing and shoes. I pray for assistance, whether it be financial support or a loan to start a small business. Thank you for taking the time to hear my story.
WhatsApp: (57) [redacted]
Email: [redacted]
Reported by GetHuman4399432 on среда, 26 февраля 2020 г., 17:19
I contacted Geico solely for insurance quotes. They insisted on having my bank information before providing a homeowners insurance quote, which I found suspicious. I clearly stated to the auto and home insurance agents that I only wanted quotes, including one for an umbrella policy through Travelers. Despite my refusal, one agent unauthorizedly enrolled me with Geico and set up automatic payments without my consent. They billed me $89.60 and planned to deduct more from my account. Immediately, I alerted my bank, calling it fraudulent, and they stopped any charges from Geico and issued a new debit card. Geico enrolled me in costly auto and homeowners policies, included my son without permission, and signed me up for a pricier umbrella policy with Travelers. Travelers even charged my credit card without authorization, but later refunded the amount. I had to report this fraudulent activity and demand an investigation. Geico eventually returned the $89.60, but their actions were unacceptable. I intend to share my experience online and report them to relevant agencies if not compensated for their illegal actions.
Reported by GetHuman4493478 on четверг, 19 марта 2020 г., 18:09
Dear Sirs, Recently, an incident occurred on our family farm, which has been in our ownership since [redacted]. My brother, MIKE VARDAMAN, has always aimed to be a good neighbor. Unfortunately, a Midwest American power company entered his land without notice, causing crop damage and installing a guy wire that poses future liabilities. Despite past respectful interactions with their crews, this time the workers were inconsiderate. While they offered to compensate for the damaged crops, they refuse to address the issue with the guy wire. This new obstruction has created an unexpected problem on our land, affecting our farming activities. It's disheartening that this occurred without any prior communication or warnings. As a Berkshire stockholder myself and with family ownership of B shares, this situation has been disappointing. Please assist in resolving this matter promptly. Thank you for your attention. Sincerely, Randal Vardaman
Reported by GetHuman-rvardama on суббота, 6 июня 2020 г., 23:37
I am reaching out regarding the recent calls for a boycott of Coca-Cola products. As the owner of the company, it's important to consider that yielding to this pressure means turning away from a significant number of voters. If Berkshire Hathaway also succumbs, there may be a need for a people-led movement to boycott all affiliated companies.
Here is a list sourced from Valuewalk.com that can expand with the momentum of a boycott:
- GEICO
- Berkshire Hathaway Primary Group
- Berkshire Hathaway Reinsurance Group
- Burlington Northern Santa Fe
- Berkshire Hathaway Energy (including PacifiCorp, NV Energy, Northern Powergrid, and others)
- Precision Castparts
- Lubrizol Corporation
- International Metalworking Companies (IAC)
- Marmon Holdings
- Clayton Homes
- Shaw Industries
- Johns Manville
- MiTek Industries
- Benjamin Moore
- Acme Brick
- Fruit of the Loom (Apparel segment)
- Garan (maker of Garanimals)
- BH Shoe Holdings Group
- Forest River
- Duracell
- Albecca Inc.
- Richline Group
- McLane Company
- FlightSafety International
- NetJets
- TTI
- XTRA
- Dairy Queen
- BusinessWire
- CORT Business Services
- Buffalo News
- BH Media Group
- Berkshire Hathaway Automotive
- Home Furnishings Retailing (Nebraska Furniture Mart, Willey Home Furnishings, Star Furniture Company, Jordan's Furniture)
- Other Retailing (Borsheim Jewelry, Helzberg's Diamond Inc., Ben Bridge Jeweler, See's Candies, The Pampered Chef, Oriental Trading Company, Detlev Louis Motorrad)
Reported by GetHuman-rgsimms on воскресенье, 28 марта 2021 г., 16:13
I am reaching out again for assistance regarding my vehicle that has been at Joe Myers Ford Service Department since early December [redacted] for AC repairs initially requested in June [redacted]. Despite multiple returns for corrections, the AC still blows erratically, followed by a series of ongoing issues: engine lights, seatbelt lights, sensor lights, and engine fluid leaks into the cabin. After four return visits, including replacements and missing vents, the problem persists. The car has been in their possession for over a year, and although promised no additional charges for fixes, no resolution has been reached since December [redacted]. Despite being provided with a loaner vehicle, the lack of progress and communication is frustrating. I am seeking a satisfactory solution after numerous failed attempts to address these persistent AC problems. Thank you for your attention and assistance in resolving this matter promptly.
Reported by GetHuman-edwingma on понедельник, 19 апреля 2021 г., 23:19
I am in an intense state of calm anger right now, seeking an apology and explanation for the ordeal my wife endured during the recent car purchase at Camelback Toyota. Despite the initial joy of buying a [redacted] Toyota Corolla after Chrysler troubles, the situation quickly escalated. Salesman Joey was a challenge, but I managed to keep things in check. Finance manager Danielle was a pleasant surprise, answering our questions with kindness. Despite being assured there would be no issues, my wife received a distressing call claiming she needed to return the car due to financial discrepancies. This unexpected blow left her in tears. Confusion arose as they claimed no down payment was made, although she had traded in a vehicle and provided cash. Adding insult to injury, they imposed a 60-day waiting period for another purchase attempt. Confronting the dealership, Ryan, claiming innocence and redirecting blame, prompted me to demand accountability from Jeb, the manager responsible. Unfortunately, Jeb's lack of remorse and unprofessional behavior worsened the situation. Disheartened, we left the keys and departed. My wife shattered, and my frustration peaked, prompting me to share our story with higher authorities to seek redress and demand an apology for the mistreatment she endured from Joey, Ryan, and particularly, Jeb. Danielle's professionalism stood out, a stark contrast to the deceptive behavior we faced.
Reported by GetHuman6484012 on пятница, 20 августа 2021 г., 1:41
I am seeking clarity on a situation involving my investment in the company ROFX, which claimed to have a profitable forex trading robot. Initially, they appeared legitimate, and my investment seemed to be growing well. When they announced Berkshire Hathaway's involvement in mid-[redacted], many investors, including myself, felt reassured due to the association with such a prestigious company. However, ROFX has recently disappeared with investors' funds, leaving many of us concerned. I am looking to contact Berkshire Hathaway to understand their connection with ROFX and to explore any assistance they can provide to the affected investors. Please refer to the following link for articles mentioning their association: [redacted].
Reported by GetHuman6707166 on четверг, 14 октября 2021 г., 14:44
Hello, my name is H.I. I am having an issue I need help with. Recently, I was contacted via the phone number +[redacted][redacted] by someone named E.R. They mentioned that their company works with Douyin merchants who pay to boost the popularity of Douyin bloggers and are looking to hire remote workers to like TikTok content. The payment is based on the number of likes given - 20 pesos per video like. I signed up and made a deposit of [redacted] pesos as requested, but encountered an issue during the purchase process which led to additional deposit requests. I have had trouble retrieving the initial deposit and have been informed about a freezing issue with the buying and selling application linked to this company. The person in charge, identified as L.A. on Telegram with the username @Manzanares91607, seems to have deleted our conversation. I'm left unable to pay for the unfreezing process, as I am not able to access my funds totaling $[redacted] Mxn in a cryptocurrency platform.
Reported by GetHuman8621978 on суббота, 16 сентября 2023 г., 4:48