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What should I do if my dress doesn't fit upon arrival?

Asked 4 months ago
If a dress from vBridal does not fit upon arrival, there are several steps that can be taken to address the situation. First, it is advisable to carefully review the sizing chart provided on the vBridal website before placing an order, as this can help ensure the correct size is chosen. However, if the dress still does not fit as expected, customers should examine the return and exchange policy outlined on the vBridal site. This policy will typically detail the procedures for returning or exchanging the dress. In many cases, the dress may need to be returned within a specified timeframe, and it is important to ensure that the dress is unworn and in its original condition with tags attached for a successful return. To get started, one should locate the order confirmation email, as it often contains instructions for returning items. Some dresses may also be altered by a local tailor or seamstress if adjustments are needed and if returning the dress is not an option. Ultimately, it is crucial to take action quickly to ensure that any issues with fit can be resolved in a timely manner. For specific details and any necessary contact information, visiting the current vBridal website is recommended.
Answered Sep 21st 2025

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