What is the return policy for purchased items?

The return policy for items purchased from vBridal.com is designed to help ensure customer satisfaction while providing a clear guideline for returns and exchanges. Generally, vBridal offers a return window that allows customers to return items within a specified timeframe from the date of delivery. It is important for customers to review the specific terms outlined on vBridal's website, as conditions can vary based on the type of item purchased. Typically, items must be unworn, unaltered, and in their original packaging with all tags still attached in order to qualify for a return. Some items, such as custom-made pieces or those that are personalized, may have different return conditions or may be non-returnable. This is a common practice among bridal shops to ensure the integrity of custom products. In addition, customers may be responsible for return shipping costs unless the return is due to a mistake on the part of the company, such as receiving the wrong item or a defective product. It is always advisable for customers to check the most current return policy directly on vBridal's website, as it can provide detailed information regarding the process, shipping labels, and any necessary steps to initiate a return or exchange. This ensures that customers have all the necessary information to make their return process as smooth and efficient as possible.