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What is your return policy?

Asked 2 years ago
Yummicandles.com has a return policy designed to ensure customer satisfaction while also addressing the nature of their products. Generally speaking, Yummi Candles allows returns for items that are in their original condition and packaging, meaning they should be unused and undamaged. This is crucial as candles are considered personal items, and safety and hygiene concerns are taken seriously. Typically, customers may have a specified timeframe in which to initiate a return. This is often around thirty days from the date of receipt. If a customer finds an item unsatisfactory, they should follow the outlined process for returns, which may include obtaining a return authorization number and completing any required forms. It is also important to note that shipping costs may vary depending on the reason for the return. For reasons such as receiving a damaged or incorrect product, customers may be eligible for a full refund, including shipping costs. For the most accurate and up-to-date information, it is recommended to check the return policy section on Yummicandles.com. This section typically provides detailed guidelines, including any exceptions and conditions regarding returns and exchanges, as well as information on how to properly prepare a return shipment. By reviewing this information, customers can ensure that their return process is as smooth as possible, allowing them to take full advantage of the company’s commitment to customer satisfaction.
Answered Aug 22nd 2025

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