What should I do if I receive a damaged or defective product?

If you receive a damaged or defective product from Wowautoparts.com, there are a few important steps to take to address the issue. First, it is advisable to assess the condition of the packaging and the product itself. Take clear photographs of the damage, as these may be necessary for any claims or returns. Next, refer to the return or warranty policy available on the Wowautoparts.com website. This information usually outlines the procedures for reporting a damaged or defective item, including any time frames and specific conditions that may apply. Following these guidelines is essential to ensure a smooth resolution process. After gathering the necessary information, contact customer support using the contact methods provided on the website. It is helpful to have your order number and details about the damaged product ready when speaking with a representative. They will guide you through the procedure for returning the item and obtaining a replacement or refund. Prompt action is key, so addressing the situation as soon as possible will help resolve it efficiently.