What should I do if I receive a damaged item?

If you receive a damaged item from WovenArtAndBeyond.com, it is essential to take prompt action to address the situation. First, carefully examine the item and document the damage by taking clear photographs. This evidence will be crucial for any potential claims or returns. Next, locate the specific return policy stated on the WovenArtAndBeyond.com website. Typically, online retailers allow returns or exchanges for damaged items within a certain timeframe. It is advisable to initiate the return process as soon as possible to ensure that you are within the designated period. You should follow the return instructions provided on the website, which may include filling out a return form that outlines the issue and adheres to packaging guidelines. Be prepared to provide the photographic evidence of the damage, as it may be required for processing your request. In some cases, WovenArtAndBeyond.com may offer a replacement item or a full refund depending on the nature of the damage. To find specific details about their return policy or for additional assistance, check the pertinent sections of their website. This will ensure that you have the information necessary to resolve your issue smoothly.