What should I do if I received a damaged item?

Receiving a damaged item can be disappointing, but there are steps you can take to address the situation. First, review the delivery package carefully. Often, the damage may have occurred during shipping, so documenting the condition of the packaging and the item is important. Take clear photographs of both the damaged product and the shipping box, as this evidence may be helpful if you need to pursue a return or exchange. Next, check the current web page for any specific return or exchange policies that may apply. Generally, most retailers, including those similar to WorkingPerson.com, have procedures in place for dealing with damaged items. You will typically need to initiate a return or exchange request within a certain time frame after receiving the item. Once you have gathered all relevant information, you can proceed by following the outlined steps on the website, which may include submitting your photographs and description of the damage. It is advisable to keep your order number and any related documentation nearby, as this information may be requested during the process. Remember, promptly addressing the issue increases the likelihood of a favorable resolution.