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What should I do if my order arrives damaged?

Asked 4 months ago
If your order arrives damaged, it is important to take action quickly to resolve the issue. First, inspect the package and the items inside to assess the extent of the damage. Take clear photographs of the damaged items and any visible damage to the packaging, as these will be helpful for any inquiries you may make. Next, review the return and exchange policy on WomensSkis.com, as it often outlines the steps to follow in such situations. Generally, you will need to report the damage within a specific timeframe, usually within a few days of receiving the package. Most stores will require you to provide the details of the order and the damage, which is why having the photographs handy will be beneficial. It may be necessary to fill out a return or exchange form, which is commonly available on their website. Keep an eye on your email for any further instructions or confirmation regarding your return. In cases where you need more detailed assistance, consider checking the contact information listed on the website. This way, you can reach out for help with your specific situation.
Answered Oct 12th 2025

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